SiteFly

Terms & Conditions

Last updated: July 2, 2026

These Terms & Conditions (the "Terms") are a binding agreement between you and DropFly Inc. ("DropFly," "we," "us") governing your use of the SiteFly service at siteflypro.com, including websites we generate, host, or build for you (collectively, the "Service"). By creating an account, making a purchase, or using the Service, you accept these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that business.

1. The Service

SiteFly offers:

  • Self-serve websites — we generate a website for your business which you can preview for free. When you subscribe (or buy out), your site goes live with hosting, SSL, and the features of your plan.
  • Subscription plans — monthly plans (e.g. Starter, Pro, Premium) that include hosting and plan-specific features such as custom domains, AI website chat, and an AI phone receptionist.
  • Buy-out ("Own It")— a one-time purchase that transfers your generated website's code to you for self-hosting.
  • Custom builds — hand-crafted websites and features quoted and built individually, starting at $1,000. Custom-build scope, price, and deliverables are defined in the quote or invoice you accept.

2. Accounts

You must provide accurate information and keep your credentials secure. You are responsible for all activity under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these Terms.

3. Payments, billing, and cancellation

  • Payments are processed by Stripe. By purchasing, you authorize us (via Stripe) to charge your payment method for the price shown at checkout, plus applicable taxes.
  • Subscriptions renew automatically each billing period until canceled. You can cancel anytime through the billing portal in your dashboard; your site stays live until the end of the paid period, after which it goes offline.
  • If a payment fails, is refunded, or is disputed, we may take the associated website offline until the balance is resolved.
  • One-time purchases (buy-outs, custom builds, deposits) are due as stated on the payment link, quote, or invoice.
  • Prices may change; changes to subscription pricing take effect at your next renewal after reasonable notice.

4. Refunds

The free preview exists so you can evaluate your website before paying — you pay only when you're satisfied. Because of this, payments are generally non-refundable, including partially used subscription periods, except: (a) where required by law; (b) where a custom-build quote you accepted expressly provides otherwise; or (c) where we, at our sole discretion, issue a refund. Codebase deliveries (buy-outs and custom builds) are non-refundable once the code has been made available for download.

5. Ownership and license

  • Your content is yours. You retain all rights to the business information, text, photos, videos, and other materials you provide, and you grant us a license to host, display, and process them to operate the Service.
  • Hosted sites (subscriptions):while your plan is active, you have a license to use the website we generated for you. The underlying platform, generation engine, templates, components, and tooling remain DropFly's intellectual property.
  • Buy-outs and custom builds: upon full payment, you own the delivered website code and may use, modify, and host it freely. DropFly retains ownership of its general-purpose tools, libraries, know-how, and platform (nothing in a delivery transfers the SiteFly engine itself), and may reuse generic, non-identifying techniques and components in other work.
  • You are responsible for ensuring you have rights to all content you provide (including images, video, music, and marks).

6. Acceptable use

You agree not to use the Service to:

  • Violate any law or the rights of others;
  • Publish content that is unlawful, deceptive, defamatory, infringing, or malicious (including malware or phishing);
  • Misrepresent a business or impersonate another person or entity;
  • Probe, disrupt, overload, or circumvent security or usage limits of the Service (including AI usage limits);
  • Resell, scrape, or reverse-engineer the Service or the generation engine.

We may remove content or suspend service that we reasonably believe violates this section.

7. AI features and limits

  • AI-generated output (site copy, designs, chat and voice responses) may contain errors. Review your website content before and after publishing — you are responsible for the accuracy of what your site tells your customers.
  • Plans include defined allotments of AI usage (for example AI edit credits, chat conversations, or voice minutes). We may meter, cap, or throttle AI usage per your plan and may offer overage pricing or upgrades when limits are reached.
  • AI chat and voice features must not be used to collect sensitive personal information (for example health or payment card details) from your site's visitors.

8. Custom builds

  • Custom work is scoped in a written quote (feature list, price, revision rounds, and timeline). Work beyond the accepted scope is quoted separately.
  • Unless the quote says otherwise, custom builds include one round of revisions; delivery is a code package plus written self-hosting instructions.
  • Timelines are good-faith estimates and depend on your timely provision of content, feedback, and approvals.

9. Third-party services

The Service depends on third-party providers (hosting, payments, email, telephony, AI, domain registries, and map/business data). We are not responsible for outages or changes in third-party services, though we will make reasonable efforts to restore functionality or provide alternatives. Your use of features powered by third parties may also be subject to their terms.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, DROPFLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT YOUR WEBSITE WILL ACHIEVE ANY PARTICULAR SEARCH RANKING, TRAFFIC, OR BUSINESS RESULT.

11. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DROPFLY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR (B) ONE HUNDRED DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

12. Indemnification

You will defend, indemnify, and hold harmless DropFly and its officers, employees, and contractors from claims arising out of your content, your website's dealings with its visitors and customers, your violation of these Terms, or your violation of any law or third-party right.

13. Termination

You may stop using the Service and cancel at any time. We may suspend or terminate the Service (or your account) for breach of these Terms, non-payment, legal risk, or discontinuation of the Service, with reasonable notice where practicable. Sections that by their nature should survive (ownership, disclaimers, liability limits, indemnification, disputes) survive termination.

14. Governing law and disputes

These Terms are governed by the laws of the State of California, excluding its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction. Each party waives any right to a jury trial to the extent permitted by law.

15. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted with an updated "Last updated" date and, where appropriate, notified by email. Continued use of the Service after changes take effect constitutes acceptance.

16. Contact

DropFly Inc. — SiteFly
Email: hello@dropfly.io